Dead Pixel vs Stuck Pixel: How to Tell and How to Fix

A dead pixel is permanently off, so it shows as a black dot. A stuck pixel is always on, so it shows as a white or colored dot. Stuck pixels can sometimes be fixed with pixel-fixing software; dead pixels are a warranty question if there are enough of them.

Check it now with the black screen test

Which one do you have?

Dead pixel
Black dot on every color. All three subpixels are permanently off. See fixes
Stuck or bright pixel
Lit dot (white or a color), easiest to spot on black. See fixes

Fixes to try (easiest first)

  1. Clean the screen

    Dust can look like a bad pixel. Turn the screen off and wipe gently with a microfiber cloth, liquid on the cloth only. [2]

  2. Identify which kind you have

    Use our screen test. A pixel that stays dark on every color is dead; one that stays lit is stuck or bright. [1]

  3. Try pixel-fixing software on a stuck pixel

    ⚠ Risky: only try this if you are comfortable, and not on a device still under warranty.

    These tools flash colors rapidly over the pixel, for 30 minutes to several hours. Don't use them if flashing light could affect you. [2]

  4. Gently massage the area (stuck pixels only)

    ⚠ Risky: only try this if you are comfortable, and not on a device still under warranty.

    Some people gently rub around a stuck pixel with a soft cloth. Use very little pressure. Pressing too hard can damage the screen. [2]

  5. Check the pixel policy while under warranty

    Manufacturers replace screens only above a set number of faulty pixels, and only during the warranty period. [1]

Is it worth fixing?

Try software for stuck pixels first. For dead pixels, count them and check your model's pixel policy while you're still under warranty. Allowances can be generous: Dell, for example, allows up to 5 dark subpixels on its UltraSharp monitors.

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Sources

  1. Dell Support: Dell display pixel guidelines (000126004)
  2. Acer Corner: How to fix white spots on your laptop display

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